One inbox for
every conversation.
WhatsApp, Instagram, Email, Telegram, Facebook Messenger, Live Chat — all in one workspace. Assign, collaborate, and resolve together as a team.
Sound familiar?
Most teams juggle 5+ tabs just to reply to customers. Messages slip. Context is lost. Customers repeat themselves.
Tab chaos
WhatsApp Web in one tab, Instagram in another, Gmail, Telegram… it never ends.
Repeated context
Customers explain the same thing to 3 different agents because there's no shared history.
Slow resolution
No team view, no assignment, no SLA tracking — things fall through the cracks.
How it works
Connect your channels
Link WhatsApp, Instagram, Email, Telegram, Facebook, LinkedIn and Live Chat in minutes — no code needed.
Conversations flow in
Every message from every channel lands in one unified inbox. Automatically tagged with channel, contact info, and history.
Your team resolves together
Assign conversations, add internal notes, set SLAs, and collaborate in real-time — no more missed messages.
Built for teams that care
Everything you need to deliver fast, personal support — across every channel.
7+ Channels, 1 Inbox
WhatsApp, Instagram, Email, Telegram, Facebook Messenger, Live Chat, and LinkedIn — unified. No switching between tools.
Team Collaboration
Assign conversations to agents or teams, leave internal notes, and mention teammates — all without the customer seeing.
AI-Powered Replies
AI drafts suggested replies based on conversation context and your knowledge base. Review and send in one click.
Smart Routing
Auto-assign conversations by skill, availability, language, or round-robin. The right agent gets each ticket instantly.
Unified Contact Profile
See full customer context — every past conversation, across every channel — in a single profile. Merge duplicates automatically.
Real-Time Analytics
Track response times, resolution rates, SLA compliance, and agent performance with live dashboards and exportable reports.
Canned Responses & Snippets
Save time with pre-built reply templates. Use dynamic variables for personalization — {{name}}, {{orderID}}, and more.
Business Hours & SLAs
Set working hours per team, configure SLA policies, and get alerted before deadlines are missed.
Tags & Custom Fields
Organize conversations with tags, priority levels, and custom fields that match your workflow. Filter and search instantly.
Every channel. Zero friction.
Connect once, reply everywhere. Each channel works natively — rich media, reactions, read receipts and all.
WhatsApp Business API
Official API with 0% markup. Send templates, media, catalogs, and interactive messages.
Instagram DMs & Comments
Reply to DMs, story mentions, and comments. Auto-respond to keywords and mentions.
Email (Gmail & SMTP)
Gmail OAuth or any SMTP. Full threading, attachments, HTML signatures.
Telegram Bot
Link your bot, manage groups, and auto-reply with workflows. Rich media supported.
Facebook Messenger
Connect your Facebook Page. Manage DMs with rich cards, buttons, and quick replies.
Live Chat Widget
Embed on your website. Fully customizable with your brand colors, position, and greeting.
LinkedIn Messages
Manage LinkedIn conversations alongside support channels. Great for B2B.
More coming soon
SMS, Slack, and more
Built for every team
Whether you're running support, sales, or success — the unified inbox scales with you.
Customer Support
- Assign & track tickets across all channels
- SLA reminders before breach
- AI-suggested replies for faster resolution
- CSAT surveys after resolution
Sales & Lead Gen
- Capture leads from WhatsApp, Instagram & web
- Qualify with AI agents before handoff
- One-click WhatsApp follow-ups
- CRM contact profiles with deal stage
Operations & Team Leads
- Real-time agent workload visibility
- Response time & resolution dashboards
- Conversation tags & filters for analysis
- Exportable reports & audit logs
Channels supported
Faster response time
Uptime SLA
WhatsApp markup